Website Terms and Conditions

Website Terms and Conditions

Please read these terms and conditions carefully before using this site.


Site visit data


By using this website (, you signify that you have read and accept these terms of use.

These terms and conditions may be revised by AIG Insurance New Zealand Limited (“AIG”), at any time by updating this page. You are bound by any such revisions and should therefore periodically visit this page to review any changes.

AIG and/or its suppliers and/or its agents do not warrant that the material on this site, the site and its functions will be uninterrupted, error free, that defects will be corrected or that this site or the server that makes it available is free of any virus or other harmful elements.

AIG and/or its suppliers and/or its agents provide the site and services “as is” and without any warranty or condition, express, implied or statutory.

AIG, its suppliers and/or its agents specifically disclaim any implied warranties of merchantability, fitness for purpose and non-infringement to the extent permitted by law.

This website may be linked to other websites which are not maintained by AIG. AIG is not responsible for the content of those websites. The inclusion of any link to such websites does not imply approval of or endorsement by AIG of the websites or the content thereof.


Important Notice for all Policies Purchased


These policies are not valid if they have been purchased outside of New Zealand.


Limitation of Liability


Subject to any applicable law to the contrary in no event shall AIG and/or its suppliers and/or its agents be liable for lost profits, or any special, incidental or consequential damages arising out of or in connection with this site, the services or the supply of any product or service from this site (howsoever arising including negligence). Subject to any

applicable law to the contrary in no event shall AIG and/or its suppliers and/or its agents liability to you or any third party in any circumstances (including negligence) for all damages, losses, costs and expenses will not exceed the amount paid by you, if any, for purchasing a policy on this site.


Governing Law and Invalidity


Accessing and using the information on this site is governed by the laws of New Zealand. It is a condition of access and use that you submit to the exclusive jurisdiction of the courts of New Zealand in connection with this website.


Description of Product or Service  

The information or descriptions contained herein are not intended to be a complete description of all terms, exclusions and conditions applicable to the products and services, but are provided solely for information purposes. Full details of the insurance products are contained in the policy document.


Delivery Method

Upon successful completion of the online travel insurance application, the Policy Holder will be emailed a copy of the Policy Wording, including its Schedule of Benefits, and Certificate of Insurance to the email address they have provided.

Copyright and Trademarks

The contents of this site are protected by copyright and may be viewed and used for your personal use only. If you would like to use the material for any other purpose please contact AIG or its appropriate supplier or agent.

All trademarks, services marks, trade names, logos and icons are the property of AIG and/or its suppliers and/or its agents. Nothing contained in this website shall be construed as granting, by implication, estoppel, or otherwise any licence or right to use any trademark, displayed on this website without the written permission of AIG or such third party which may own the trademarks displayed on this website. Your use of the trademarks displayed on this website, or any other content on this website, except as provided herein is strictly prohibited.