Activation Questionnaire

Your Card, Dates and Region

I confirm I hold a current and valid ASB Visa Platinum Rewards Credit Card

If you are unsure, check your statement to confirm it is an ASB Visa Platinum Rewards card.

Yes

Have you paid $500 or more of your pre-paid deposits using your Platinum card (or another approved method)?

Other approved methods are taking a cash advance from your Platinum card account on the same day that you pay pre paid deposits from another ASB account or redemption of your True Rewards Dollars. You can also answer yes if you won your return travel tickets in a prize draw.

Yes

What are the first 6 digits of your Credit Card?

We use this to verify your card type.

Do you hold a return ticket for your trip?

You must hold a return travel ticket to be eligible for cover. Separate one way bookings departing from and returning to New Zealand are considered to be return travel tickets, even if they are booked separately.

Yes

Date of Departure

This is the date you are scheduled to depart from New Zealand. If you are traveling domestically prior to your international departure, do not include domestic travel days.

Date of return

This is the date you are scheduled to arrive in New Zealand, not the date you board your flight. If you are traveling domestically following your arrival in New Zealand, do not include domestic travel days. Ensure you consider time differences/zones and travel times as you might land on a different date to when you boarded your international flight.

Which regions will you be visiting for more than three consecutive days, while travelling overseas?

This information is also used to assess the risk associated with your travel itinerary

North, South, or Central America, Caribbean, Africa, Antarctica
Europe, Japan, Middle East
Asia (excluding Japan), Indian sub continent, United Kingdom, Republic of Ireland
South Pacific Islands
Australia

Card Holder

Enter date of birth.

There is no automatic medical cover for persons aged 76 years and over. Information about age limits can be found here.

Are you a citizen or permanent resident of New Zealand?

Cover may be limited if you are not a New Zealand Citizen or permanent resident.

Yes

This policy provides cover for cardholders intending to return to New Zealand at the conclusion of their travel. If you do not hold New Zealand citizenship or Permanent Resident status then AIG may not be able to assist with medical evacuation in the event of a medical emergency overseas. In the event that you cannot return to New Zealand to continue receiving treatment due to your residency status then cover under the policy may no longer be available. If you are unsure about your residency status, please seek independent advice. AIG cannot provide any advice relating to your immigration status.

Do you require medical cover for a pre-existing condition?

You are not automatically covered for pre-existing medical conditions. Information about pre-existing medical conditions can be found here.

Yes

Are you on a waiting list for treatment in a hospital?

You cannot apply to cover pre-existing medical conditions if you are on a waiting list for in-patient treatment for one or more conditions.

Yes

Are you travelling overseas to seek medical treatment or advice?

You cannot apply to cover pre-existing medical conditions if part of your trip is for medical treatment or advice. This includes cosmetic or dental surgery.

Yes

Have you been diagnosed with a terminal condition?

You cannot apply to cover pre-existing medical conditions if you have received a terminal diagnosis.

Yes

Do you have symptoms without a known diagnosis or for which you are awaiting the result of diagnostic tests?

You cannot apply to cover pre-existing medical conditions if you do not have a confirmed diagnosis. You can return to this site later and complete an application for a cover extension if you subsequently receive a confirmed diagnosis. Tests to monitor the status of a diagnosed condition are not considered to be diagnostic tests.

Yes

Will your Spouse be accompanying you for the entire trip?

Spouse means your spouse or de facto partner with whom you have continuously cohabited for a period of three (3) consecutive months or more immediately preceding the commencement of a covered trip.

Accompanying means travelling together with the platinum cardholder on a covered trip and generally on the same itinerary. This means departing and returning with the platinum cardholder but allowing for a difference in itineraries of the lessor of than five nights or 20% of the covered trip.

Yes

Will dependent children be accompanying you for the entire trip?

Dependent Child(ren): means, each person who:
1. Is your natural, step, or legally adopted child; and
2. Is unmarried and not living in a relationship equivalent to marriage; and
a) Is under the age of 19 years at the date of departure for a covered trip; or
b) Is under the age of 25 and is a full-time student who is currently enrolled, or is enrolled in the next academic term or semester, and who is primarily dependent on the platinum cardholder for maintenance and support.

Yes

Your Spouse

A Spouse is a person:

to whom the ASB Visa Platinum Rewards Cardholder is legally married; or
with whom the ASB Visa Platinum Rewards Cardholder lives in a relationship equivalent to marriage (whether of the same or opposite gender) and has done so for a continuous period of at least 3 months prior to the date Travel commences;

Enter date of birth.

There is no automatic medical cover for persons aged 76 years and over. Information about age limits can be found here.

Are they a citizen or permanent resident of New Zealand?

Cover may be limited if you are not a New Zealand Citizen or permanent resident.

Yes

Do they require medical cover for a pre-existing condition?

You are not automatically covered for pre-existing medical conditions. Information about pre-existing medical conditions can be found here.

Yes

Are they on a waiting list for treatment in a hospital?

You cannot apply to cover pre-existing medical conditions if you are on a waiting list for in-patient treatment for one or more conditions.

Yes

Are they travelling overseas to seek medical treatment or advice?

You cannot apply to cover pre-existing medical conditions if part of your trip is for medical treatment or advice. This includes cosmetic or dental surgery.

Yes

Have they been diagnosed with a terminal condition?

You cannot apply to cover pre-existing medical conditions if you have received a terminal diagnosis.

Yes

Do they have symptoms without a known diagnosis or for which they are awaiting the result of diagnostic tests?

Yes

Dependant Child

Dependent Child(ren): means, a person who

Is your natural, step, or legally adopted child; and
is unmarried and not living in a relationship equivalent to marriage; and

1. Is under the age of 19 years at the date of departure for a covered trip; or

2. Is under the age of 25 and is a full-time student who is currently enrolled, or is enrolled in the next academic term or semester, and who is primarily dependent on the platinum cardholder for maintenance and support.

To be covered under this policy, a dependent child must be accompanying the cardholder on a covered trip

Enter date of birth.

There is no automatic medical cover for persons aged 76 years and over. Information about age limits can be found here.

Are they a citizen or permanent resident of New Zealand?

Cover may be limited if you are not a New Zealand Citizen or permanent resident.

Yes

Do they require medical cover for a pre-existing condition?

You are not automatically covered for pre-existing medical conditions. Information about pre-existing medical conditions can be found here.

Yes

Are they on a waiting list for treatment in a hospital?

You cannot apply to cover pre-existing medical conditions if you are on a waiting list for in-patient treatment for one or more conditions.

Yes

Are they travelling overseas to seek medical treatment or advice?

You cannot apply to cover pre-existing medical conditions if part of your trip is for medical treatment or advice. This includes cosmetic or dental surgery.

Yes

Have they been diagnosed with a terminal condition?

You cannot apply to cover pre-existing medical conditions if you have received a terminal diagnosis.

Yes

Do they have symptoms without a known diagnosis or for which they are awaiting the result of diagnostic tests?

Yes

Policy Customisation

Do you need cover for high value personal items (excluding bicycles and sporting goods)?

Cover for any item, pair or set of items is subject to a limit of $2,000 (except for laptop computers (inclusive of all accessories), which is $6,000). Information about high value items can be found here.

Yes

List the high value items you will take with you on your trip.

Include make or model information if available. You will be required to supply proof of ownership and valuation of the item in the event of a claim. Note that sporting equipment cannot be covered as high value items.

Does your trip include a multi-night cruise? If any part of your travel itinerary includes a multi-night cruise, you will have no cover for any part of your overseas travel, unless you purchase ‘Cruise Cover’ before departure.

Multi-night cruise means:

Travelling as a passenger for two or more nights, inclusive of port stops and cruise excursions, aboard a commercially registered cruise ship which during your trip:

a) Visits at least one Overseas port; and

b) Sails on any of a river, in a harbour, on an ocean or at sea.

A Cruise does not include any private or chartered yachting or boating.

Yes

Please enter the total cost of your cruise

You should enter the amount payable to the cruise provider that is required to sail and not just the deposits you have paid to-date. Only include the amount paid for you, and your accompanying spouse and / or dependent children. If you are sharing a cabin with anyone who will not be insured by your policy, you do not need to include their proportion of the cost, as they will not be covered should you have a claim. Click here for more information.

The amount you enter will be the maximum amount payable per policy if you have to cancel your cruise. Please include the cost of any shore excursions or food and beverage packages if these are pre-paid before sailing.